IT POLICY AND OBJECTIVES
USG People operates an organisational strategy whereby relatively autonomous operating companies are positioned as close as possible to the client in order to provide the best possible service. To support this strategy, USG People uses specific, decentralised applications so that clients can be targeted as effectively and efficiently as possible. These local applications are specially developed to take into account the differences between countries and brands. Differences in legislation and social systems, for example, mean that it is not feasible to use the same standardised applications for all countries. This applies primarily to mid-office operations such as payroll processing and invoicing. The front-office applications used at the offices are better suited to standardisation. Parts of the front office applications are also being updated to make them more flexible and modular. This will guarantee a more rapid and better response to the future requirements of clients, temping staff and countries.
We have launched and are launching application landscape studies at both country and holding company level in order to update, integrate and standardise. This IT policy will enable us to respond quickly to changes in the market and to take optimum advantage of opportunities arising. In the context of this policy we have implemented SAP for the back office in the Netherlands.
There are strict quality requirements for the functioning of these applications. To maximise efficiency, modular development is used wherever possible and the company encourages the use of application components in various countries within the organisation.
Our IT strategy is aimed at supporting the business activities as much as possible by:
- applying new IT architecture, technologies and developments, with the emphasis on e-applications;
- implementing uniform IT programme & project management;
- transforming data into accessible information with the aim of supporting business decisions;
- guaranteeing the safety of data and information;
- being able to rapidly process any changes to services, products and legislation thanks to a modular and standardised applications architecture;
- increasing the efficiency of business processes by adapting IT applications to suit clients and temping staff;
- providing high availability to ensure maximum speed and continuity of processes;
- increasing the availability of business applications;
- guaranteeing that important applications are made available in all countries.