With revenue of € 3.1 billion in 2010 USG People ranks fourth in Europe in HR services with a wide array of well-established and recognisable brands. Headquartered in the Dutch city of Almere, USG People is active in Belgium, France, Italy, Luxembourg, the Netherlands, Austria, Poland, Spain and Switzerland.
Our services
General Staffing
Start People
Staffing, secondment, recruitment and selection, pool management and payrolling services for both large companies and companies in the SME segment. Special units for the mediation of staff for call centres and in the transport, healthcare, and technical sectors. Start People also provides in-house services to large companies through its operating company Start People Inhouse Services.
Specialist Staffing
Ad Rem Young Professionals, ASA Student, Creyf's, Express Medical, Receptel, Secretary Plus, Technicum and Unique
Specialist activities in the area of staffing, secondment, payrolling, recruitment and selection, and projects in various market segments including administrative, commercial, financial, medical, secretarial, management support, HR, multilingual and technical.
Professionals
IKKI, Legal Forces, USG Capacity, USG Energy, USG Financial Forces, USG HR Forces, USG Innotiv, USG Juristen and USG Restart
Specialist services such as secondment, recruitment and selection, project support and consultancy by highly qualified professionals, aimed at the specialist areas of communication and marketing, legal, financial, HR, IT and technical. Professional self-employed people with no staff are also supported and facilitated by the aforementioned operating companies. USG Restart provides services in the field of mobility, workforce integration and reintegration, job coaching and social integration.
we believe in
Our people
People are the key factor in the success of our organisation. This success is largely determined by the dedication, creativity, involvement and entrepreneurial spirit of our employees.
Multibrand approach
Our market approach is based on a clear, effective and recognisable focus on market segments. This enables us to offer specific solutions to meet the various needs of candidates and clients.
Strong candidate and client focus
Our focus on market segments and specialist areas enables us to attract the best candidates and to provide better service to candidates and clients alike. We understand their needs, speak their language and have in-depth knowledge of the specific market segments we operate in.
Local-for-local
By literally being located close to (the) candidates and clients we are able to quickly respond to the needs of both. By placing responsibility at the lowest possible levels within the organisation, we encourage involvement and create entrepreneurial spirit among our employees on location, i.e. close to our clients.
Learning organisation
Development is the key to both continuity and sustainable success in an ever more competitive and complex market. We strive to achieve a business culture based on mutual learning, sharing and coaching – a culture of dialogue, experimenting and constant improvement.
Innovation
We are constantly on the lookout for new types of services, better processes, new recruitment channels and innovative sales support activities.
Community involvement
Community involvement is embedded in the core of our services. And it is also an important part of our SR policy. We believe that there is a right place for everyone. The knowledge and capacity on hand is also used to help people who are further removed from the labour market, people on the sidelines or in jeopardy of becoming sidelined. Like the more than 1,800 young people with a disability who we helped find long-term employment with intensive job coaching in 2010. Using their own specific services our operating companies support various nongovernmental organisations and community projects.
Our vision
We strive to hold a leading position in select markets in which we operate. USG People’s core activities provide a robust basis and unique starting point to support this objective. Our specialist focus on small and medium-sized enterprises and our established positions for specialists and professionals lend themselves well to internationalisation and growth, both organic and through acquisitions. Using our know-how we expand our leading positions in these specific markets and niche markets and create added value for both our clients and employees alike. Innovation and a new way of looking at employment help us continue to develop our organisation and make it more sustainable.
Our mission
Our objective is to help people find a job that suits them best while at the same time providing our clients with the best possible employees. As a partner in employment we are the link to the job market for an ever growing number of people and organisations. We use the expertise we have gained over the years to offer an abundance of opportunities for employment, learning and careers.
We use our know-how to help our clients connect with the best candidates which allows them to operate as effectively as possible on the market with highly qualified employees. The market is constantly changing under the influence of demand for products and services, on the one hand, and the availability of qualified employees, on the other. We do not believe in a one-size-fits-all concept, but in talented people who can make a difference when they are employed in the right place. People are at the heart of USG People because we believe in the power of our motivated and professional people along with our specialist concepts. It is this combination that helps us attract the best candidates and connect them to the right jobs.
People make the difference, each with their own unique talent and passion. USG People sees to it that the right people are employed in the right job, which benefits both our clients and candidates.
Our strategy
We adopt a multibrand strategy with our differentiated brand portfolio which can be divided into brands that provide general staffing services and brands specialised in providing different types of flexible employment solutions for specific target groups in specific markets. This differentiation positions us in the market for general staffing and sets us apart with strong and distinctive positions in the office segment, the market for technical professionals and various niche markets. The specialist brands are primarily focused on highly educated and highly qualified professionals.
In the Netherlands and Belgium the specialist and professional brands are the best developed due to the maturity of these markets and the fact that these markets were originally home markets. We hold the number two positions in both countries and our profitability is above average due to the effective portfolio mix and the distinct specialist profile of our renowned brands.
We particularly want to further expand our positions in the countries outside the Netherlands and Belgium, most notably the specialist and professional activities. USG People’s geographical focus is on Europe and we strive to achieve an effective and profitable mix of activities in every country in which we operate.
Multibrand
Our portfolio consists of brands with an image that stands out to different professions. We work with specialist teams who know the unique characteristics of each sector inside out and know how and where to find the best people in their profession. This makes it easy for us to attract candidates and cater to the exact wishes of our clients. USG People has a broad customer base, traditionally with a relatively large number of clients in the SME segment, and we also hold leading positions in the markets for office and technical specialists and professionals. These markets provide extremely attractive prospects for growth and expansion.
USG People achieves growth by rolling out and internationalising its successful propositions. Our years of experience with specialist concepts set us apart in the market segments in which we operate. In addition, we strengthen our portfolio through acquisitions that create value.