| Net revenue | 3,098,630 | 3,001,134 |
| EBITA | 76,461 | 27,111 |
| Operating income | 43,094 | 760 |
| Amortisation of intangible assets | 41,117 | 34,298 |
| Depreciation of property, plant and equipment | 18,967 | 20,781 |
| Operating cash flow | 105,569 | 226,317 |
| Net income | 15,293 | -30,965 |
| Dividend | 0.16 | - |
| Equity | 740,244 | 638,812 |
| Investment in intangible assets | 22,563 | 13,742 |
| Investment in property, plant and equipment | 8,064 | 6,264 |
| Stock market value at year-end | 1,181,077 | 897,667 |
| Total number of shares issued at year-end | 77,702,427 | 70,682,433 |
| | |
| Average number of employees | | |
| - indirect personnel | 7,156 | 7,951 |
| - direct personnel | 85,247 | 80,071 |
| | |
| Number of branches | 1,354 | 1,436 |
| | |
| RATIOS EXPRESSED AS PERCENTAGES | | |
| EBITA / net revenue | 2.5% | 0.9% |
| Operating income / net revenue | 1.4% | 0.0% |
| Net income / net revenue | 0.5% | -1.0% |
| Profit distributed / net profit | 81.3% | 0.0% |
| Equity / total assets | 44.2% | 38.9% |
| | |
| PER SHARE IN EUROS | | |
| (based on average number of shares outstanding) | | |
| Net income | 0.20 | -0.44 |
| Operating cash flow | 1.38 | 3.20 |
| Dividend | 0.16 | 0.00 |
| Equity* | 9.53 | 9.04 |
| Share price at year-end | 15.20 | 12.70 |
| Highest share price | 15.63 | 15.06 |
| Lowest share price | 9.78 | 5.32 |
| | |
| * Based on the number of shares outstanding as at 31 December | | |